For end users and overseas branch offices, after purchasing Eintrasse products for technical support or after-sales service, please contact Eintrasse Global Sales Headquarters directly for possible convenience and support.

Related support includes but not limited as below:

1, Free spare parts and accessories for KA customers.

2, Software debugging and development.

3, Projects and products customization.

4, Field tests and products optimization.

5, And for Turn-key Solar Power Plants above 780MW, 13 months 24 hours on-field engineering service.

6, Joint ventures for production facilities for electronics/electricals & battery cells/packs.(Eintrasse designs, installs & manage whole production proceses)

The official contact info is as below:

Complaints: +86-755-82971648

Technical Support: +86-755-82924758

Email:service@eintrasse.com